Refund and Return Policy


Once paid, booking fees for the Siliguri Greater Lions Eye Hospital and other bookings on the website are non-refundable.  Any terms on this page referring to the “Siliguri Greater Lions Eye Hospital Checkup or bookings” also applies to the  If a registrant desires to reschedule his or her bookings at Siliguri Greater Lions Eye Hospital Checkup or bookings, a booking is non-transferable or refundable to other then the name filled up during the booking process or event hosted by Siliguri Greater Lions Eye Hospital, or its affiliates, subsidiaries, successors or assigns. Our Payment and billing information: We might collect your billing name, billing address and payment method when you successfully book an appointment. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner for a secure payment method.

Information you post. 

We collect information you provide in a public space on our website or on a third-party social media site belonging to

We use information to respond to your requests or questions. 
We might use your information to confirm your bookings for a checkup or reminder. 

Sharing of information with third-parties
We will never share information with third parties who perform services on our behalf. We do not share any information with vendors who help us manage our online booking process or payment processors or transactional message processors. Some vendors may be located outside of India.

Medical Privacy
We strictly do not share any medical information of our users or customers on booking with us or on any other way.


It is essential that we have your correct email address and Phone number as we will email or call you for an booking confirmation upon successful registration. You will also receive a Booking id as well, if you have not received further contact on booking then please contact our office at 2nd Mile, Sevoke Road, Behind Vishal Cinema Hall,  Siliguri, West Bengal 734001 or Tel: +919733300090 or email us at and we will make sure to re-send it.

Contact us:
2nd Mile, Sevoke Road, Behind Vishal Cinema Hall,  Siliguri, West Bengal 734001 or Tel: +919733300090 or email us at

2nd Mile, Sevoke Road, Behind Vishal Cinema Hall,  Siliguri, West Bengal 734001

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